Refund Policy

The Hanul full report is a digital product that opens immediately after successful payment. Because the content is generated and delivered online, refund eligibility depends on the circumstances below.

• Duplicate charges for the same reading.
• A successful payment where the full report does not open due to a service error.
• Accidental purchases reported before substantial use of the full report.
• Other cases required by applicable consumer protection rules.

• Disagreement with the style or interpretation of a delivered reading.
• Requests after the full report, PDF, or share card has been accessed and used.
• Problems caused by incorrect information submitted by the customer.

Email the payment email, approximate purchase time, and a short explanation to [email protected].